QuestionsStraight answers before you book.

It depends on how many feet of roofline you want lit, how high and steep the roof is, and whether you want trees or bushes done too. That's why we measure the house first and give you an estimate, and we guarantee your invoice won't come in more than 10% over it. The first year includes the lights, which you keep. Every year after that you pay for labour only, so it costs noticeably less.

Close to it, and never far over. We measure the footage of your roofline and price the job from that. If the real runs come out a little longer once the lights are up, the invoice can move, but we guarantee it won't be more than 10% over the estimate.

You buy them, once. They're cut to fit your house and they belong to you. Most companies rent their lights, so you pay for the lights again every single year. With us, after the first season you only pay for the labour to hang them, take them down and store them.

Commercial-grade C9 LED bulbs, the big classic bulbs you see on the nicest houses in the neighbourhood. We cut the wire to the exact length of each run so it fits your roofline with no gaps and no extra cord. LEDs use a fraction of the power of old bulbs and stay cool to the touch.

No. The lights go up on plastic clips that slip onto the gutter edge or under the shingle edge. We don't use nails, staples or screws, and nothing gets glued. When the clips come off in January your house looks exactly the way it did before.

Call us and we'll come fix it. Keeping the lights working through the holidays is part of the service. Storms, a bulb that quits, a strand that gets knocked loose. We handle it.

Yes. We set them up to turn on at dusk and off late in the evening, so you never have to think about them. If you want different times, tell us.

We start taking lights down on the first of January, and every house is done before Valentine's Day. If you need yours down by a particular date, tell us when you book and we'll plan around it.

In our storage, for free. We label everything to your house and give you a written receipt of what we're holding. The lights are yours, so you can pick them up any time, for any reason.

As early as you can. We hang in the order people call, and the calendar fills from the top. Call in September or October and your lights go up early. Call in December and we'll fit you in if we can, but we won't promise a date we can't keep.

No. This is the traditional kind: the classic big bulbs hung for the holidays and taken down in January. There's no track screwed to your house and nothing left up the rest of the year. Permanent systems are a different product; we don't sell them.

Yes. We wrap trees trunk to tip, light bushes and hedges, and hang lit wreaths on gables and over doors. Look through the photos and point to what you like. We'll include it in the estimate.

Yes. Steep and tall roofs are exactly the ones people shouldn't be on themselves. We have the equipment for them, including a bucket truck for tall trees.

Almost every HOA allows them, with rules about when they can go up and when they must come down. Daybreak, for example, allows non-permanent holiday lights to go up from 1 October, be lit from 15 November to 15 January, and come down by 1 April. Our install and takedown dates sit comfortably inside rules like that. If you're not sure about yours, we'll help you check.

No. We can look at the house, hang the lights and take them down without you there, as long as we can get to an outdoor outlet. Plenty of customers go to work and come home to lights that are already up and on.